Something Went Wrong
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When trying to offset an Office app, you might go this error. Here are some things you can try to gear up the problem. We've listed the most common solutions outset, so endeavor them in order.
Restart your device
Await a few minutes, restart your device, sign back in, and restart your app.
Repair Part from the Control Panel
How you get to the repair tool depends on your operating system. Choose your operating system from the drop-downwardly list below.
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Right-click the Start push button
(lower-left corner), and select Apps and Features on the pop-up menu.
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Select the Microsoft Office production you want to repair, and select Modify.
Note:This will repair the unabridged Role suite even if it's merely one awarding you desire to repair such as Word or Excel. If you have a standalone app installed, then search for that awarding past name.
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Depending if your copy of Office is Click-to-run or MSI-based install, you lot'll see the following options to keep with the repair. Follow the steps for your installation blazon.
Click-to-run
In the window How would y'all like to repair your Part Programs, select Online Repair > Repair to brand sure everything gets stock-still. (The faster Quick Repair option is also available, just information technology only detects and then replaces corrupted files.)
MSI-based
In Modify your installation, select Repair then click Proceed.
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Follow the instructions on the screen to complete the repair.
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Right-click the Start button
(lower-left corner), and select Control Console from the popular-up card.
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From Category view, under Programs, select Uninstall a program.
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Right-click the Microsoft Function production you desire to repair, and from the drop-down, select Alter.
Notation:If yous have a suite such as Microsoft 365 Family, Part Home & Student 2016, or Office Home and Student 2013, search for the suite name, even if information technology'south simply a particular awarding you desire to repair such equally Give-and-take or Excel. If you have a standalone application such as Word or Excel, search for the awarding proper noun.
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Depending if your re-create of Office is Click-to-run or an MSI-based install, practise the following for your Part installation blazon:
Click-to-Run installation blazon:
In How would you like to repair your Office Programs, select Online Repair to make sure everything gets fixed, and so select Repair. (The faster Quick Repair option is also bachelor, just it only detects so replaces corrupted files.)
MSI-based installation type:
In Change your installation, select Repair and then click Continue.
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Follow the remaining instructions on the screen to complete the repair.
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Click the Start push button
> Control Console. -
From Category view, nether Programs, select Uninstall a program.
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Click the Office product you want to repair, and then click Modify.
Note:If yous have a suite such as Microsoft 365 Family, Office Home & Student 2016, or Office Home and Student 2013, search for the suite name, even if information technology's merely a detail application you want to repair such as Word or Excel. If you have a standalone application such as Discussion or Excel, search for the awarding proper name.
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Depending if your copy of Role is Click-to-run or an MSI-based install, do the post-obit for your Role installation type:
Click-to-Run installation type:
In How would you like to repair your Role Programs, select Online Repair to make sure everything gets fixed, and then select Repair. (The faster Quick Repair choice is also available, but it just detects and then replaces corrupted files.)
MSI-based installation blazon:
In Modify your installation, select Repair and so click Go on.
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Follow the remaining instructions on the screen to complete the repair.
Uninstall and reinstall Office
Uninstall Office using piece of cake ready
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Select the button below to download and install the Function uninstall support tool.
Download
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Follow the steps beneath to download the uninstall back up tool according to your browser.
Tip:The tool may take a few minutes to download and install. After completing the installation, the Uninstall Office products window will open.
Edge or Chrome
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In the lower-lower left corner right-click SetupProd_OffScrub.exe > Open.
Border (older) or Internet Explorer
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At the bottom of the browser window, select Run to launch the SetupProd_OffScrub.exe.
Firefox
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In the popular-up window, select Save Fileand then from the upper-right browser window, select the downloads pointer > SetupProd_OffScrub.exe.
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Select the version you want to uninstall, and then select Next.
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Follow through the remaining screens and when prompted, restart your figurer.
After you restart your computer, the uninstall tool automatically re-opens to complete the concluding step of the uninstall process. Follow the remaining prompts.
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Select the steps for the version of Office you want to install or reinstall. Close the uninstall tool.
Microsoft 365 | Role 2021 | Office 2019 | Part 2016 | Office 2013 | Part 2010 | Office 2007
Having trouble installing Office? Use the offline installer
If you're nevertheless having trouble installing Office using the steps in the install manufactures shown in a higher place, attempt using the offline installer.
The Office offline installer may help featherbed potential proxy, firewall, antivirus, or Internet connection issues that might occur during an Office installation.
For steps to install an offline version of Role, see Use the Office offline installer and select the correct tab for your version of Office.
Source: https://support.microsoft.com/en-us/office/-something-went-wrong-error-when-you-try-to-start-an-office-app-4b4471dd-cf86-4a37-910d-35a01a6c7d17
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